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what is your cancellation policy?

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Apr. 01,2019 00:25

Asked by Mr. yannhwa wong ( United States/America )

what is your cancellation policy?
Non- smoking, quiet room please
Answers (1)

Apr. 01,2019 14:48

Answered by Ms.Grace Zhang (China)

Dear Mr. yannhwa wong,
Thanks for your inquiry.
There would be no cancellation fee if cancellation made more than 7 days in advance; and 50% of the full payment will be charged if between 1-7 days; 100% of the full payment will be charged if cancelled on the check-in day.
Should you need further assistance, please feel free to contact.

Best regards,
Grace.
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