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No.9,Binjiang east road,Chengdu(Show Map)
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Address in Local Language:成都市錦江區(qū)濱江東路9號(hào)
Overall Satisfaction
From
128 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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Last
would
recommend
Ms. Clara C
(Singapore)
Jun.07, 2014
- "Excellent service"
- Excellent service
My daughter and myself were very impressed by the high level of services of the hotel staff - the chambermaid, the front desk and especially the concierge. The concierge went to the extend of...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. BizPleasure_11
(Los Angeles, California)
Mar.19, 2012
- "Lovely...good service"
- Lovely...good service
If you can afford it stay here. Staff is very friendly and helpful - I got my bank card stuck in an ATM closeby and they helped contact the bank etc to get the card back. English level is fine for...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. BigVerntherealone
(Hong Kong)
Mar.13, 2012
- "Very good and up to Shangri-la standard"
- Very good and up to Shangri-la standard
Did not know where I had been booked and got what I perceived to be a very good rate. Very good check-in and excellent service in the bar though surrounded by a very rowdy crowd who were smoking...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. IceMenon
(Bangalore, India)
Mar.10, 2012
- "Simply perfect!"
- Simply perfect!
I was on a business trip to Chengdu with colleagues and stayed in the Shangri-La for two nights in February 2012. Right from the time I arrived - the staff made me feel right at home with their...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. jguttenberg
(Scarsdale, New York)
Feb.26, 2012
- "Amazing service"
- Amazing service
I have rarely seen a hotel where people go so out of their way to help with everything. The staff was so accommodating to me, my wife and kids. They bent over backwards on almost everything. Highly...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. shockr
(Vancouver, Canada)
Feb.27, 2012
- "One of the higher end hotels in Chengdu. Reservation/Front Desk lied to us"
- One of the higher end hotels in Chengdu. Reservation/Front Desk lied to us
We stayed here for 2 nights for business and 2 nights in the Millenium Chengdu for the weekend. This hotel is beside the Chengdu Lan Kwai Fong. There is a Starbucks next door also for you coffee...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. NickBkk
(Bangkok)
Feb.19, 2012
- "Excellent hotel but not consistent service in restaurant"
- Excellent hotel but not consistent service in restaurant
The Hotel may be a good choice in Chengdu as long as you do not need to be near a shopping mall or supermarket, since there are none on walking distance, although there are a lot of restaurants and...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. DJP_Mpls
(Dallas, Texas)
Feb.11, 2012
- "First class in every way...."
- First class in every way....
This hotel is first class in every way. One of the nicest stays in a hotel I've ever had. I was in the hotel over Chinese New Year in January. The staff is well trained, friendly (actually...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. RandyW251
(San Francisco)
Jan.27, 2012
- "Fantastic experience"
- Fantastic experience
After having a lackluster stay at a competing property in Chengdu for a romantic getaway during the Chinese New Year, my girlfriend and I stayed at the Shangri-La. We got the upgrade for the Horizon...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. TravelAfici0nad0
(Hong Kong)
Jan.20, 2012
- "Best hotel in Chengdu"
- Best hotel in Chengdu
It was the best hotel in Chengdu. We stayed in a club floor suite. Service is great. Club floor is comfortable and a great place to have a chat and meet friends for a casual drink. The rooms are...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities