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Zhonghe Middle Road 215, Hangzhou, Zhejiang Province(Show Map)
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Address in Local Language:杭州市中河中路215號（解放路與平海路之間）
Overall Satisfaction
From
8 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Kamal_Narang
(New Delhi, Delhi, India)
Feb.19, 2015
- "Turnaround in west lake city"
- Turnaround in west lake city
The room is spacious with windows, and all the devices works. The staff were helpful especially the tour desk. It is within 15 mins walk to West Lake either along Pinghai and Jiefang Road. A lot of...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Ivychen_tw
(Amsterdam, The Netherlands)
Nov.12, 2014
- "Staff was irresponsible when the hotel was on fire"
- Staff was irresponsible when the hotel was on fire
[The hotel was on fire, but there was no broadcast, fire alarm or any notice. All the hotel staff left to the lobby but didn't alarm the guests.]
Early in the morning we were half awake and heard...
- Value for Money
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- Room Comfort
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- Food / Dining
- Hotel Facilities
would
recommend
Ms. sanqiang
(Beijing, China)
Apr.10, 2012
- "Terrible experience, terrible room"
- Terrible experience, terrible room
I booked my room from booking.com. After a few hours, I received an email from booking.com explaining that the hotel complained my credit card information is incorrect and I need to re-enter my card...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. Kamal_Narang
(New Delhi, Delhi, India)
Sep.24, 2012
- "Beautiful skin, Poor soul!"
- Beautiful skin, Poor soul!
As beautiful as the hotel looks from the exterior, the interiors is just as bad. Reception staff spoke some English.
Location - very nice! About 45 mins from Hangzhou international airport, very...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. KATLTYHZ
(Hangzhou)
Oct.24, 2012
- "Average at best."
- Average at best.
The room was not entirely clean with clothing left from a previous guest. The pictures of the rooms are much different than advertised along with the distance from West Lake. It is maybe a 20...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. Lilita N
(Bogor, Indonesia)
Dec.27, 2013
- "Best Location"
- Best Location
I picked St. Rich Hotel because the location, it's very close to Xihu Lake and city centre. The lake is in 10-minute walking-distance. But the room was just old and so-so, nothing special. If you...
- Value for Money
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would
recommend
Ms. comnen
(Moscow)
Jul.26, 2011
- "Transparent bathroom wall"
- Transparent bathroom wall
Stayed there with friends for a couple of days. The hotel was not close to the lake, but the price was ok. Rooms are big enough with transparent bathroom wall (actually, I do not understand, what...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. steven_7676
(kuala lumpur)
Mar.20, 2010
- "clean room & good ammenities"
- clean room & good ammenities
even though stay just 1 night only but i impress with cleanliness and well appointed bed.
bed are soft & comfortable and i have 2 pillow for each person. the room also have lcd tv and good...
- Value for Money
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