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Reviews of Shangri-La Hotel-Chengdu , Chengdu

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Hotels Reviews - Shangri-La Hotel-Chengdu

  • No.9 Binjiang East Road, Chengdu, Sichuan(Show Map)
  • Address in Local Language:成都錦江區(qū)濱江東路9號(hào)

Overall Satisfaction

From 121 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. NYCGWM

(New York City, New York)

Dec.06, 2014

Overall Satisfaction
"We Loved It!"
We Loved It!
Researched a lot before our trip to Chengdu and decided based on location and the other reviews that this would be a good spot. We were on vacation and stayed on the Club floor with access to the...
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would
recommend

Ms. Ira Daniel E

(Broken Arrow, United States)

Nov.16, 2014

Overall Satisfaction
"Superb 5 Star Hotel"
Superb 5 Star Hotel
Not only does this hotel have outstanding amenities, but the staff is very well trained to provide excellent service. Located near restaurants and even a Starbucks, I loved my stay and look forward...
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would
recommend

Ms. manytravels_11

(London, United Kingdom)

Nov.18, 2014

Overall Satisfaction
"Lovely Hotel in Good Location"
Lovely Hotel in Good Location
Very nice hotel overlooking the river and the beautiful bridge. The first night we just ate in the bar as we had had lunch in Yangshuo before our flight to Chendu so enjoyed some good club...
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would
recommend

Ms. qqsong

(Calgary)

Nov.23, 2014

Overall Satisfaction
"Luxury and comfort in the heart of Chengdu for a great price too"
Luxury and comfort in the heart of Chengdu for a great price too
I stayed for 4 nights in November for business at the Shangri-La hotel Chengdu. My room was 1402 facing the river and had a great view of the covered bridge. Service is impeccable. This is the...
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would
recommend

Ms. pumpkinhead40

(Tulsa, Oklahoma)

Nov.25, 2014

Overall Satisfaction
"Well worth updgrading to Horizon Club Level Room with River View"
Well worth updgrading to Horizon Club Level Room with River View
This was our second Shangri La Hotel during a recent 3 week visit to China. The upgraded rooms were excellent with lovely views of the two bridges over the river. The breakfast at the Club is...
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would
recommend

Ms. patmah

(Hong Kong, China)

Nov.29, 2014

Overall Satisfaction
"Poorly trained staff"
Poorly trained staff
Very poor atitude on front office staff for a 5 stars hotel. The staff could not recognize what is a Golden Circle member and confused it as Sheraton hotel. The hotel room has a stinky smell...
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would
recommend

Ms. mfranks911

(London, UK)

Sep.17, 2014

Overall Satisfaction
"Top Class"
Top Class
Unless you are a business traveller the only reason to visit Chengdu is to visit the Panda sanctuary. We had an excellent visit arranged including the Panda Keeper experience. To stay in Chengdu...
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would
recommend

Ms. mayliang

(washington)

Sep.26, 2014

Overall Satisfaction
"If you're visiting Chengdu, stay here!"
If you're visiting Chengdu, stay here!
If you are visiting as a tourist to Chengdu, the main attraction is the Panda Research Center where (for a small fee, of course), you can pet a panda. If you're visiting Chengdu, you must stay at...
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would
recommend

Ms. Cantabrian_13

(Christchurch, New Zealand)

Sep.27, 2014

Overall Satisfaction
"Highly recommended!"
Highly recommended!
We could not have been more thrilled with our two stays. Our rooms were beautiful. Very comfortable with all the mod cons one would expect of the Shangri-La hotels. Front desk service was friendly...
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would
recommend

Ms. QualitySeekers_13

(Nottingham, United Kingdom)

Sep.28, 2014

Overall Satisfaction
"Tired and Complacent"
Tired and Complacent
Six of us stayed at this hotel in early September 2014 during our tour of China. We had reserved three standard rooms and were checked in relatively quickly and efficiently. All three rooms...
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