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Reviews of Sheraton Guilin Hotel, Guilin

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Distance to

Liangjiang International Airport

International Airport 30.00 km

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Hotels Reviews - Sheraton Guilin Hotel

  • No.15 Binjiang Road, Xiufeng District, Guilin, China(Show Map)
  • Address in Local Language:桂林市秀峰區(qū)濱江路15號(hào)

Overall Satisfaction

From 110 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. loveourgrub

Aug.22, 2014

Overall Satisfaction
"Much to improve on"
Much to improve on
On first impressions this is a nice, well located hotel but that is where it begins and ends. Checked into our room but the smell of must was so bad we asked to be moved to another room. On the way...
  • Value for Money
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would
recommend

Ms. ewiges_talent

(Bonn, Germany)

Aug.23, 2014

Overall Satisfaction
"Service makes Sheraton stand out"
Service makes Sheraton stand out
First of all, there is the great location directly at the river, the pedestrian zone and in proximity to the major sites. Secondly, excellent concierge service. And thirdly, very nice rooms with...
  • Value for Money
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would
recommend

Ms. ma_golfman

(Appleton, WI)

Jul.28, 2014

Overall Satisfaction
"Unexpected Upgrade"
Unexpected Upgrade
We received an unexpected upgrade to the club floor. Didn't have a chance to enjoy any amenities though. Only stayed one night and didn't get in until 10 pm and left at 9 am so we weren't here...
  • Value for Money
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would
recommend

Ms. ValFromBishopsCastle

(Bishops Castle, United Kingdom)

Jul.29, 2014

Overall Satisfaction
"First class short stay"
First class short stay
We stayed two nights in an "elegant" room, which proved to be spacious and comfortable, Large comfy bed, large comfy room and good bathroom, all very clean. Wide range of choices at breakfast. Staff...
  • Value for Money
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would
recommend

Ms. steve_jc48

(Bangkok)

Jul.09, 2014

Overall Satisfaction
"Do not stay here !"
Do not stay here !
As a Starwood platinum member I was shocked by the poor service at this hotel I normally check into the club floor and was directed to the7th floor to check in and at 1 pm there was no staff on duty...
  • Value for Money
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would
recommend

Ms. jwaite212

(New York City, New York)

Jul.16, 2014

Overall Satisfaction
"Steps away from the walk along the Li River"
Steps away from the walk along the Li River
The rooms were comfortable and clean. The lobby bar has a "no-smoking" section which is nice given the rate of smoking of China. It's a quick and easy walk to the promenade along the river and to...
  • Value for Money
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would
recommend

Ms. Jerry T

(California City, California)

Jul.21, 2014

Overall Satisfaction
"An older property"
An older property
So, this is my second visit to this hotel over a 20 year span. It was great 20 years ago, but more quaint now. It feels like a bit of old china and the furnishings reflect that. With Old dark wood...
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would
recommend

Ms. WaiKH

(Kuala Lumpur, Malaysia)

Jul.24, 2014

Overall Satisfaction
"good location"
good location
we had a room at 2nd Tower. There are 4 rooms (in the same floor only about 7 rooms in total at that area) looked like waiting for maintenance and the door was unlocked. Corridor was leaking when...
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would
recommend

Ms. Harry J

(Los Angeles, California)

Jul.25, 2014

Overall Satisfaction
"An Average Hotel"
An Average Hotel
The hotel shows its age and it does not make any attempt to hide it. I was staying here with my wife and two kids (8 and 9 year old). At the check in, the receptionist questioned me uncomfortably...
  • Value for Money
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would
recommend

Ms. AhabofLA

(Los Angeles, California)

Jul.01, 2014

Overall Satisfaction
"Good location - comfortable room"
Good location - comfortable room
My wife and I were booked into this hotel by our tour company. We found it to be very comfortable and in a good location. We especially enjoyed walking along the promenade along the river in the...
  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities