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1376 West Road Nanjing.shanghai.china(Show Map)
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Address in Local Language:上海市靜安區(qū)南京西路1376號(hào)（上海商城內(nèi)）
Overall Satisfaction
From
128 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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Last
would
recommend
Ms. lennypoli
(Riyadh, Saudi Arabia)
May.26, 2015
- "Great Location, Great Service"
- Great Location, Great Service
I really enjoyed having dinner at the buffet restaurant and lobby lounge bar after dinner. Mocktails are good and food is generally good as well.
I had the pleasure to meet harris, which assisted me...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. rfh419
(Denver, Colorado)
May.27, 2015
- "Customer service defined"
- Customer service defined
A good hotel has many amenities but once they are covered what'S next is customer service. The Ritz-Carlton has no peer when it comes to customer service. EVERY emoyee was friendly and smiling...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Jefre O
(Austin, Texas, United States)
May.27, 2015
- "Top Shelf & Great Location"
- Top Shelf & Great Location
This hotel is 5 Star top shelf luxury typical of a Ritz-Carlton property. An excellent location on West Nanjing Road makes access to all area attractions easy. Close to the Jing'an Temple Metro...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. travellerrob o
(Sydney, Australia)
May.11, 2015
- "Memorable stay"
- Memorable stay
What a fantastic five nights. My wife and I thoroughly enjoyed this hotel. The service was outstanding. Friendly, helpful, and knowledgable. I cannot praise the staff enough. It's a lovely location...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. NunnaYobisnis
(Singapore, Singapore)
May.12, 2015
- "Management sets the tone for excellence"
- Management sets the tone for excellence
This is an older property in a fantastic location. There are a few things that are not up to Ritz Carlton standards, but, it is still a great hotel that I'd recommend.
The three downsides are...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Harry H
(Prescott, Arizona)
May.15, 2015
- "Great hotel, great location"
- Great hotel, great location
In the heart of downtown, the hotel has a spectacular lobby, great food and beverage, vey comfy rooms and, of course, very well trained staff. Plenty easy to walk to expensive shopping. Several good...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Peeems
(Munich, Germany)
May.20, 2015
- "Well located, excellent service but old fashioned"
- Well located, excellent service but old fashioned
The Portman Ritz-Carlton is ideally located in Jing An, on a main road but still in a quiet environment as the hotel does not give directly onto the street. Service is excellent: Hotel employees are...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. TravelLynn03
(Singapore)
Apr.22, 2015
- "Awesome breakfast and great location"
- Awesome breakfast and great location
Stayed here for two nights during a business trip. The location was excellent, being in the central part of Shanghai in the Jing'an district. Rooms were well-appointed, bathroom amenities...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Christine H
(New York)
Apr.23, 2015
- "A Three-Star at Five-Star prices"
- A Three-Star at Five-Star prices
I've been a great fan of Ritz-Carlton for many years and in fact have stayed at the Portman R-C in Shanghai a number of times in the past. However, I had not been there in some time but have been a...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. PATRICKDON
(Leeds, United Kingdom)
Apr.27, 2015
- "A GOOD START"
- A GOOD START
On our tour of China, we arrived first at Shanghai, staying at this hotel. Never having travelled to China before, we were unsure what to expect. We were not in the least disappointed. The hotel was...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities