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Reviews of Shangri-La Hotel Shenzhen, Shenzhen

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Distance to

Shenzhen Baoan International Airport

International Airport 44.90 km

Shenzhen Railway Station

Railway Station 1.00 km

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Hotels Reviews - Shangri-La Hotel Shenzhen

  • No.1002 Jianshe Road, Luohu District, Shenzhen(Show Map)
  • Address in Local Language:深圳市建設(shè)路火車站東側(cè)

Overall Satisfaction

From 237 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. michael-a-turner03

(Hong Kong)

Jun.23, 2015

Overall Satisfaction
"Shangri la Shenzen"
Shangri la Shenzen
Having stayed several times at this hotel I have always found the standards of the staff and rooms to be excellent. The staff are very attentive and helpful without being too pushy. The position...
  • Value for Money
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would
recommend

Ms. DOCBrisbane

(Brisbane)

Jun.27, 2015

Overall Satisfaction
"Shenzhen .. very convenient"
Shenzhen .. very convenient
Just a great hotel in typical Shangri-la efficiency. Well located with nothing too far away.. good shopping and restaurants within walking distances and a good inflow of taxis to get you where you...
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would
recommend

Ms. South_AfricanLuxury

(Cape Town Central, South Africa)

Jun.29, 2015

Overall Satisfaction
"Just ok but communication is frustrating "
Just ok but communication is frustrating
Did a prepayment for accommodation and hotel confirm receipt and at check in it was not known.... After a 32 hour flight it was very frustrating and with limited communication in English to take...
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would
recommend

Ms. Lorraine B

(Melbourne, Australia)

Jun.10, 2015

Overall Satisfaction
"Excellent"
Excellent
This was my 4th stay at the Shangri La and I absolutely love the staff in the Horizon Club and the beautiful hotel. It is in a fantastic location near the station and shopping centre. The breakfast...
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would
recommend

Ms. TheGreatAlexander

(Singapore, Singapore)

Jun.19, 2015

Overall Satisfaction
"Significant drop in Hotel Services"
Significant drop in Hotel Services
1. Breakfast at Coffee Garden. Food variety reduce significantly, food finished in the middle of breakfast time, and no food top up. Asking chef and being treated transparent - they either busy...
  • Value for Money
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would
recommend

Ms. PaulLaderta

(Honolulu, Hawaii)

Jun.19, 2015

Overall Satisfaction
"Outstanding accommodations in Shenzhen"
Outstanding accommodations in Shenzhen
Absolutely the best place to stay while in Shenzhen. Outstanding service. Outstanding accommodations. Very attentive staff. Excellent location; easy walking distance to shopping. Would certainly...
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would
recommend

Ms. Bruce K

Jun.20, 2015

Overall Satisfaction
"Perhaps the best hotel for Westerners in Shenzhen"
Perhaps the best hotel for Westerners in Shenzhen
This is a great luxury hotel for Westerners. It's a bit more pricey that other, similar hotels in Luohu District but worth the spend. Aside from being literally across the street from Hong Kong...
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would
recommend

Ms. Tanameraboy

(Singapore, Singapore)

Jun.03, 2015

Overall Satisfaction
"Highly recommended for business travelers"
Highly recommended for business travelers
I stayed at Shangri-la Shenzhen from 29 May to 1 June 2015. The hotel, situated at Luohu district, is the most convenient 5-star international hotel for international business travelers who have...
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would
recommend

Ms. V4785JCmarkr

(Guangzhou)

Jun.04, 2015

Overall Satisfaction
"Perfect"
Perfect
A truly wonderful stay thank you! It started off well before I had arrived. A problem with my credit card meant I couldn't book at the advance rate. I was kindly informed that I could pay cash on...
  • Value for Money
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would
recommend

Ms. rozina d

(Toronto, Canada)

Jun.04, 2015

Overall Satisfaction
"Great Location,club could be better"
Great Location,club could be better
We traveled ro Shenzhen in May 2015.we had booked Executive suite and it was worth every penny.the bed was very comfortable,the suite was spacious and the breakfast was awesome.the only thing that i...
  • Value for Money
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  • Hotel Facilities