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No.128 Yankui Road,Yantian District, Shenzhen(Show Map)
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Address in Local Language:深圳市鹽田區(qū)大海沙鹽梅路10號(hào)
Overall Satisfaction
From
1 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would not
recommend
Ms. Ms.Tammy
(Canada)
Apr.07, 2015
- " *INCREDIBLY* rude management and *VERY* poor service."
- Location: 5
Service: 1
Facilities: 2
Cleanliness: 3
"This hotel states that they have English staff, but our experience was that the daytime bellman was the only English speaking staff. On our first night, there were 2 rooms that had their "door open" alarm beeping late into the night. When my wife tried to get someone to fix it (keeping my daughters awake), no one spoke English, and even with Google Translate, they were unwilling to "disturb other guests" to fix the door, or have the people in the room push their door closed. It turns out that the night manager does know how to say "F*ck off" in English, and was yelling it repeatedly at my wife as she was in the lobby trying to find an English speaking staff member to fix the problem.
Great location, OK rooms, but *INCREDIBLY* rude management and *VERY* poor service. And no English speaking staff as they have advertised. Also, despite being the first week of beach season, there was no water in the pool."
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities