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No 28,Hubin Road(Show Map)
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Address in Local Language:杭州市湖濱路28號（西湖邊）
Overall Satisfaction
From
96 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. Shirl L
(Hong Kong, China)
Jun.13, 2015
- "THE hotel you should stay at West Lake"
- THE hotel you should stay at West Lake
We spent 2 days at West Lake and Hyatt is definitely making our trip easier / better.
Lake-view room is splendid! Great view, spacious & clean, big bathroom.
Guest service is top notch! At the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Man Fai L
(Hong Kong, Hong Kong)
Jun.14, 2015
- "Nice Room with Great Lake View"
- Nice Room with Great Lake View
Great Lake View and quiet place to stay. Difficult to get there but very convenient if you just want to stay and travelling around West Lake. Within a walk-able distrance. Nice and fast check - in...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Christian B
(Vienna, Austria)
Jun.30, 2015
- "Huge hotel directly on West Lake"
- Huge hotel directly on West Lake
Huge hotel located directly on the West Lake, very nice and spacious rooms with all comfort you need, excellent breakfast and a very good Chinese restaurant!
Big inddor swimmingpool is very...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Verki N
Jun.03, 2015
- "Overall hotel is not that great"
- Overall hotel is not that great
Best is the Hubin 28 restaurant
However the first post about free upgrade is mis leading， please take it into consideration
Also the room door is too close to the next room door，it was super noisy...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Mohsen26
(Tehran, Iran)
Jun.05, 2015
- "Classic International Hotel"
- Classic International Hotel
i stayed one night at this hotel, Everything is good and classy if you are not travelling for business it's a good hotel near West Lake with a wonderful area,
But all street near to this hotel is...
- Value for Money
- Location
- Room Comfort
- Service Quality
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would
recommend
Ms. Alex M
(Hangzhou, China)
May.24, 2015
- "Great Location, Great Service!"
- Great Location, Great Service!
Outstanding location right on the banks of West Lake. Very friendly staff provides excellent service from greeting to check in and throughout our stay. Nice pool, great restaurants and clean rooms...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. Kai Pin Y
(Singapore, Singapore)
May.27, 2015
- "Location, location, location"
- Location, location, location
True lake view from our Lake View Room - this Hyatt Regency is very centrally located within Hangzhou's tourist district. Just stroll to the sights around West Lake while restaurants in town are only...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. blackfriday1978
(Mississauga)
May.14, 2015
- "Awesome location, professional and friendly staffs!"
- Awesome location, professional and friendly staffs!
We stayed here for three nights and the hotel is literally steps away from the West Lake. We had a lake view room which we would recommend to everyone!! The view is just fabulous.
The staff (from...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. Lynnie60
(Perth Western Australia)
May.14, 2015
- "Hyatt Hangzhou"
- Hyatt Hangzhou
Excellent hotel where everything is taken care of with no fuss. Staff were excellent and every attention was paid to detail. We had to leave very early in the morning to the airport and coffee was...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. DNLs_mum
(Singapore, Singapore)
May.15, 2015
- "Good location with many nearby eateries."
- Good location with many nearby eateries.
This is my second stay at this hotel. Nothing much has changed since my last stay 2011. Room is modern and functional and clean. This time I had a room on a higher floor at one end of the hotel...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities