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No 28,Hubin Road(Show Map)
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Address in Local Language:杭州市湖濱路28號（西湖邊）
Overall Satisfaction
From
96 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. Sightsmellsounds
Aug.03, 2014
- "Good location, peaceful surroundings."
- Good location, peaceful surroundings.
A short weekend trip from Shanghai, an hour on the high speed train (4 stops) and you are in beautiful Hangzhou. The Hyatt regency is about 20 minutes from the railway station. Taxis are difficult to...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Disha_Mohan
(Beijing, China)
Jul.19, 2014
- "Great location & good amenities"
- Great location & good amenities
Stayed at the Hyatt during our last visit to Hangzhou in June 2014. The biggest plus for the hotel is the convenient location by the west lake. You are walking distance from a number of restaurants...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. andrew x
(Hong Kong, China)
Jul.21, 2014
- "Everything is good"
- Everything is good
It is wonderful experience living in this good hotel. I parked my car in its underground car park. Used VIP card to get a view room. All equipment is best and cozy. In front of the hotel is the lake...
- Value for Money
- Location
- Room Comfort
- Service Quality
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would
recommend
Ms. Bill133
Jun.18, 2014
- "Excellent hotel for HangZhou"
- Excellent hotel for HangZhou
Just stay here for one night and the hotel is in a very good location just by the west lake. With very nice view for most of the rooms. Actually not mine as I am somehow facing the right direction...
- Value for Money
- Location
- Room Comfort
- Service Quality
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would
recommend
Ms. RajnishPathak
(Jaipur, India)
Jun.22, 2014
- "Excellent Service"
- Excellent Service
We went by car from Shanghai, covering 200 kilometers, and checked in the Hotel. Instant check-in and excellent room on 3rd floor gave us much needed rest and relief. The hotel is almost in...
- Value for Money
- Location
- Room Comfort
- Service Quality
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would
recommend
Ms. Lynn S
Jun.24, 2014
- "Returning guest"
- Returning guest
My husband and i always come back forhave the dinner buffet. It is amazing. The food is nice and have lots of options. The buffet package is great and the place is cozy.
The staff are very...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. weimeanz
(Singapore, Singapore)
Jun.24, 2014
- "Friendly and helpful staff, scenic location"
- Friendly and helpful staff, scenic location
Stayed here for two nights for a company retreat in one of the standard rooms. Room was decent sized for Chinese standards, adequately equipped as expected. Breakfast was pretty good at the hotels...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
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would
recommend
Ms. C_James06
(Singapore, Singapore)
Jun.28, 2014
- "Nice Location by the West Lake"
- Nice Location by the West Lake
Stayed two nights at the Hyatt Regency at Hangzhou for work. Having just stayed recently at the Regency in Perth, I have to say that the quality and service is maintained across the chain. From...
- Value for Money
- Location
- Room Comfort
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would
recommend
Ms. GeoffKennedy
(Shanghai, China)
May.30, 2014
- "Disappointing Buffet"
- Disappointing Buffet
I had such high hopes after visiting the Hyatt in Qingdao but it was not to be. The buffet area is small and cramped. Many of the foods are served in small dishes with no name tags and te chefs are...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. BostonwalkerBoston
(Boston)
May.30, 2014
- "beautiful 5-star hotel next to the West Lake"
- beautiful 5-star hotel next to the West Lake
first time in Hangzhou. Beautiful weather in May and this hotel is gorgeous! Location is perfect, and as a diamond member, I was treated very well. Used a sutie upgrade cert and got a suite with...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities