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Reviews of Grand Mercure on Renmin Square Xi`an, Xi'an

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International Airport 29.90 km

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Hotels Reviews - Grand Mercure on Renmin Square Xi`an

  • 319 Dongxin Street, Xian(Show Map)
  • Address in Local Language:西安新城區(qū)東新街319號

Overall Satisfaction

From 194 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. CLNYC85

(New York City, New York)

Oct.18, 2014

"Comfortable and Nice Location"
Comfortable and Nice Location
This hotel was very nice - I wish we had been able to stay longer but we were on a tour and were only there one night. The rooms were comfortable and clean with nice amenities and decor. We came...
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would
recommend

Ms. Lesinaw

Oct.20, 2014

"Thankfully only a 1 night stay"
Thankfully only a 1 night stay
Our experience at the Grand Mercure was an awful one, if we had been booked in for longer than 1 night, we would have changed hotels. The woman on reception who greeted us on arrival was incredibly...
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would
recommend

Ms. Ron Gwen W

(Bass, Victoria, Australia)

Oct.21, 2014

"China Tours Stay 2 nights"
China Tours Stay 2 nights
My biggest disappointment was the lighting ,too dark and confusing to work, but room was a good size and clean , some staff at reception didn't understand English Location was very good,, near city...
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would
recommend

Ms. Bill B

Oct.24, 2014

"Grand Mercury Xi'an"
Grand Mercury Xi'an
This hotel was pleasant to stay at. The room layout was good and a reasonable size. Breakfast was organised with a good choice of selections. Staff were pleasant and efficient. Location was ok but...
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would
recommend

Ms. Francis W

(Stafford, England, United Kingdom)

Sep.29, 2014

"Overall disappointing"
Overall disappointing
Stayed 2 nights as part of a package tour, Bed very comfortable but bedroom carpet was filthy. No restaurant; only breakfast served, of distinctly indifferent quality both as to what was on offer...
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would
recommend

Ms. babydrag0n

(Nottingham, United Kingdom)

Oct.01, 2014

"Comfortable stay"
Comfortable stay
We stayed here for one night and found the hotel excellent. The room was well appointed, clean, a good size and with a comfortable bed. Check in was welcoming and efficient. The breakfast buffet was...
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would
recommend

Ms. Jude S

(Singapore, Singapore)

Oct.02, 2014

"Xian hotel"
Xian hotel
We stayed for 4 nights in September. The room was fairly clean. I found a plastic bag of chicken feet in the fridge when I arrived, which were very smelly. The aircon was not cold enough, and also...
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would
recommend

Ms. Dede57

(Kingston-upon-Hull, United Kingdom)

Oct.03, 2014

"Excellent"
Excellent
Part of Sofitel 4 hotels in a compound. Excellent central location with choice of restaurants within the 4. Can use facilities of all the hotels. Room spacious and clean, robes and slippers provided...
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would
recommend

Ms. Timbuck212

(Toronto, Canada)

Oct.03, 2014

"Overrated hotel that lies about their breakfast"
Overrated hotel that lies about their breakfast
This is overrated hotel. Breakfast was disappointing they tell you go to the churassco because the azure is full and they lie it's the same buffet, when there is more food in the other one. Then they...
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would
recommend

Ms. xuxazhang

(Beijing, China)

Sep.17, 2014

"Needs renovation, mattress old&stained"
Needs renovation, mattress old&stained
The location is excellent and the building has "old time" charm but it needs renovation. The bathroom in my double room was clean and the shower had good water pressure but overall it needed...
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