The 14-story Relax Hotel (Hangzhou Ruilai Kesi Dajiudian) is located at the crossing of Wangjiang East Road and Qianjiang Road, close to Qiantang River and Hangzhou Theater. Additional points of interest include Hangzhou International Convention Center, Forest Park of Qianjiang New City, Wulin Square, and West Lake scenic area. The hotel is 26 kilometers from Xiaoshanl Airport.
Opened in 2010, the hotel offers 384 rooms, equipped with broadband Internet access, televisions, electric kettles, and direct-dial telephones. Wake-up calls and room service are also available.
The property features Spa, sauna and massage center, karaoke bar, game room, Chinese and western restaurants, concierge service, laundry service, tour assistance, conference service, and free parking. Conference facilities include meeting rooms and a business center.