The Harbour Plaza Metropolis hotel (Xianggang Duhui Haiyi Jiudian) is located in the Hung Hom area of eastern Kowloon, next to an MTR subway station and directly connected to a shopping mall. Nearby places of interest include Hong Kong Coliseum, Star Ferry Pier, Hong Kong Stadium, Science Museum, Victoria Harbour, and Disneyland. The hotel is opposite the Kowloon-Canton Railway Station, a five-minute shuttle-bus ride from Nathan Road and 34 kilometers from Hong Kong International Airport.

Opened in 2002, the 21-story hotel features 819 rooms and suites, equipped with satellite televisions, broadband Internet, refrigerators, mini-bars, coffee/tea makers, direct-dial telephones, and in-room safes. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and makeup/shaving mirrors. Rollaway beds, room service and wake-up calls are available.

The hotel property features a swimming pool, multiple restaurants, a cafe, bar, lounge, multi-lingual staff, concierge service, currency exchange, fitness center, sauna, laundry service, tour desk, safe-deposit boxes, babysitting service, limousine rental, and medical assistance on call. Event facilities include banquet halls, meeting rooms, and a business center.