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168 Ta Yuan Road Suzhou China(Show Map)
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Address in Local Language:中國蘇州市新區(qū)塔園路168號
Overall Satisfaction
From
52 Reviews
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
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would
recommend
Ms. fernandojaimes2015
(Redmond, Washington)
May.29, 2015
- "Home away from home"
- Home away from home
A perfect place where you can find the space to relax and recover from long work hours. Clean rooms surrounded in a quite environment and friendly staff make this hotel one of the best options in the...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Eileen L
(Los Angeles, California)
May.29, 2015
- "Amazing Hotel with Disappointing Restaurants"
- Amazing Hotel with Disappointing Restaurants
I thought this hotel is wonderful. I stayed for 5 days and really was impressed by the lobby and the rooms. The concierage, reception, and food manager is very nice and hospitable. However, I had...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. AK47Angel
May.25, 2015
- "I expected more from 5 stars hotel"
- I expected more from 5 stars hotel
I stayed in this hotel for 3 nights during business trip in Suzhou with my boyfriend and his family. The staff were really helpful and friendly. I was disappointed at something like housekeeper...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. worldtrotterrke
(Roorkee)
Apr.22, 2015
- "Shangri-La losing"
- Shangri-La losing
I have been staying at Shangri-La since several years.
The rooms are clean, comfortable bed, spacious room, spacious bathroom, clean and bright white towels, good Bathroom amenities , good...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. DavidYangHIT
(Taipei, Taiwan)
Apr.16, 2015
- "Great Service - Personal Touch"
- Great Service - Personal Touch
This hotel is almost 10 years old, however, I always choose to stay there whenever I get to Suzhou. The recent one I stayed there was last month.
The Manager, Tiger and his staff Tommy had...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. OLS7676
(Singapore, Singapore)
Mar.31, 2015
- "Great People, Great Experience"
- Great People, Great Experience
Stayed here with Husband when he came for business trip. I am extremely fortunate to have stayed the entire 9 days here, because what I've experience is exceptional customer service, it's almost...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. kamion31
(Petaling Jaya, Malaysia)
Apr.03, 2015
- "Amazing friendly staff"
- Amazing friendly staff
I stayed at Shangri-La Suzhou for 2 weeks for business, and I brought my wife and toddler daughter with me.
The staff were amazing and went above and beyond our expectations with their friendliness...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. jerry68bis
(montrealbis)
Apr.06, 2015
- "perfect in all regards"
- perfect in all regards
It is difficult to find any faults. Beautiful hotel with stunning view, wonderful staff, very confortable rooms, excellent food. I was upgraded to their club level and the happy hour is fantastic. If...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. orion1129
(Shanghai, China)
Apr.07, 2015
- "Simply fabulous"
- Simply fabulous
After a lot of research on the best location for a a little getaway and convenient spot to tour some of the local water towns, my husband and I spent 3 nights here. We're happy to say that Shangri-la...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities
would
recommend
Ms. Leo R
(San José, San Jose, Costa Rica)
Apr.08, 2015
- "Nice Hotel , excelente concierge , bad restaurant service"
- Nice Hotel , excelente concierge , bad restaurant service
What I love about Shangri La is the service , surprise not in shangri la Suzhou , epcially in the Breakfast restaurant , Normally in all shangri la you get your table and first thing they...
- Value for Money
- Location
- Room Comfort
- Service Quality
- Food / Dining
- Hotel Facilities