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Reviews of Wyndham Grand Plaza Royale West Lake Hangzhou, Hangzhou

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Hotels Reviews - Wyndham Grand Plaza Royale West Lake Hangzhou

  • No.555 Fengqi Road, Xiachang District, Hangzhou, China (Show Map)
  • Address in Local Language:杭州下城區(qū)鳳起路555號(hào)

Overall Satisfaction

From 114 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Tim A

(Columbia, South Carolina)

Jun.22, 2015

"Home Away from Home"
Home Away from Home
On our second trip to China to visit family, we decided to stay in downtown Hangzhou to experience West Lake attractions. After doing my research and reading a lot of reviews, I decided on the...
  • Value for Money
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would
recommend

Ms. happymum73

(Hamilton, New Zealand)

Jun.28, 2015

"Great Business Trip"
Great Business Trip
Stayed at this hotel for one week on a business trip. Service from the Hotel staff was excellent. The room itself was very spacious and luxurious. Handy Hotel to the scenic west lake of Hangzhou...
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would
recommend

Ms. Joseph T

(Chicago, Illinois)

Jul.01, 2015

"Five Star treat next to West Lake"
Five Star treat next to West Lake
I came to Hangzhou for leisure and sightseeing and was not disappointed! The staff were five-star worthy, always greeting you with a smile and attentive to your needs. My room was indeed five star...
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would
recommend

Ms. May May L

Jul.03, 2015

"Impressive Services"
Impressive Services
It's our first trip to Hangzhou and we were very grateful with all the services delivered by the staff of Wyndham Grand Plaza hotel. Flexbible check-in arrangement on earlier-than-expected arrival...
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would
recommend

Ms. ygghim

(Seoul, South Korea)

Jul.03, 2015

"Best Hotel Experience"
Best Hotel Experience
My recent stay at the Wyndham Grand Hotel made me realize how important the staffs are to the overall experience of the hotel. I and my family members felt we were really cared while in Hangzhou due...
  • Value for Money
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would
recommend

Ms. white100

(london)

Jun.01, 2015

"Good Hotel with high quality service"
Good Hotel with high quality service
I have stayed in Hangzhou many times and normally stay at the Hyatt so thought I would make a change. This hotel is what I would describe as old fashioned both in décor and service. A very warm...
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would
recommend

Ms. LitzlbergLady

(Nanjing, China)

Jun.03, 2015

"Great hotel with excellent staff"
Great hotel with excellent staff
Hotel is situated about 5 minutes walk from the West Lake. Rooms are spacious and comfortable, breakfast buffet is excellent with a nice selection of both Chinese and Western items. Indoor pool is...
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would
recommend

Ms. Julia D

(Beijing, China)

May.27, 2015

"service is good and the food is excellent"
service is good and the food is excellent
spacious room, good location, within 10 min by walk from West Lake. Breakfast is one of the best I've ever had, a lot of variety. Make sure to try the Thai restaurant on the second floor, called...
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would
recommend

Ms. Deeppurpel

May.30, 2015

"Excellent service, spacious rooms"
Excellent service, spacious rooms
great value for money. The staff are very helpful and service is outstanding. The rooms are spacious and they have a great Thai restaurant. The great thing about this hotel is the customer service...
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would
recommend

Ms. Dave K

(Melbourne)

May.18, 2015

"Service A+++"
Service A+++
I wouldn't say this is the most modern hotel in the world, you could probably stay in something a little more modern in Hangzhou but they don't come with the service of the Wyndham and that is why I...
  • Value for Money
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