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Reviews of Wyndham Grand Plaza Royale West Lake Hangzhou, Hangzhou

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Hotels Reviews - Wyndham Grand Plaza Royale West Lake Hangzhou

  • No.555 Fengqi Road, Xiachang District, Hangzhou, China (Show Map)
  • Address in Local Language:杭州下城區(qū)鳳起路555號

Overall Satisfaction

From 114 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. LKLeong

(Johor Bahru District, Malaysia)

Dec.11, 2014

"Superb customers service!"
Superb customers service!
We spent two nights in this hotel. We were welcomed and directed by Josue to the reception at 9th floor. Josue was very friendly introducing the facilities of the hotel and chit-chatting with...
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would
recommend

Ms. binbin l

(China)

Dec.01, 2014

"5 stars"
5 stars
I am very glad to stay at your hotel not just becouse of the good facility also becouse of the kinddess of your manager Mr Leonardo. We would love to stay at your hotel agine when next tim traveling...
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would
recommend

Ms. Evis_Hadjipetrou

(Paphos, Cyprus)

Dec.03, 2014

"Excellent Service - English Speaking"
Excellent Service - English Speaking
A very good hotel, excellent in fact. Very friendly to the international traveller who does not speak Chinese. A number of foreign management associates make all western travellers feel right at...
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would
recommend

Ms. RiChina

(Shanghai, China)

Nov.19, 2014

"Fantastic"
Fantastic
I totally agree with fellow travelers.....Customer Service is Outstanding! From the moment you arrive until the moment you leave their customer service is really excellent... always there, good...
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would
recommend

Ms. Rhonda L

Nov.24, 2014

"The place to stay in Hangzhou!"
The place to stay in Hangzhou!
Look no further if you are planning a trip to Hangzhou. Not only was my Wyndham room spacious and well appointed but the service is top-notch and the location is just where you want to be by the...
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would
recommend

Ms. JohnL10

(New Jersey)

Nov.24, 2014

"Great Experience"
Great Experience
Was only there for one night (On business trip out of Shanghai) and thorougly enjoyed my too brief a stay. The room was immaculate, comfortable, spacious, and was only a "Standard" room. Only...
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would
recommend

Ms. Cody N

Nov.24, 2014

"If you find better customer service, you're lying"
If you find better customer service, you're lying
Top notch customer service. Would go back without hesitation. Hopefully you get a chance to meet Maya, she's got an amazing personality that makes the stay alone worth it. Great breakfast, juice...
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would
recommend

Ms. Howard L

Nov.30, 2014

"Clean,tidy, hospitable and close to the West lake"
Clean,tidy, hospitable and close to the West lake
The hotel is not only clean and tidy. The staff are friendly enough to greet you with your name and make you feel at home; especially guests like myself who are accustomed to the western style of...
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would
recommend

Ms. Daniel B

(Shanghai)

Sep.19, 2014

"I only stay here if i visit Hangzhou"
I only stay here if i visit Hangzhou
A fantastic property with 5 star staff to match the 5 star location and rooms. Huge rooms, makes you want to move in and every works very well. Great amenities, huge TV and both a bath and shower...
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would
recommend

Ms. MissFCCA

(Shanghai, China)

Sep.19, 2014

"A wonderful weekend getaway at WGPR"
A wonderful weekend getaway at WGPR
We picked up this hotel according to Tripadvisors’ rating, and thanks to God it did not let us down. This an idea place for couples to have a relaxing weekend away, quiet and peaceful, near west...
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