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Reviews of Wyndham Grand Plaza Royale West Lake Hangzhou, Hangzhou

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Hotels Reviews - Wyndham Grand Plaza Royale West Lake Hangzhou

  • No.555 Fengqi Road, Xiachang District, Hangzhou, China (Show Map)
  • Address in Local Language:杭州下城區(qū)鳳起路555號

Overall Satisfaction

From 114 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Mary C

(Miami Beach, Florida)

Jul.21, 2014

"Great Hotel! Great Staff! Great Philosophy!"
Great Hotel! Great Staff! Great Philosophy!
It was a great trip to Hangzhou and this Hotel is the best one I′ve ever stayed in my life. The location is perfect near to the west lake and main roads, the hotel is very nice and elegant, the rooms...
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would
recommend

Ms. Jules_UK68

(United Kingdom)

Jul.27, 2014

"Not on the lake but has big rooms!"
Not on the lake but has big rooms!
I was in Hangzhou for business and booked a good rate with CTrip for this hotel, which was the main reason for staying here. Hotel is OK, friendly staff at check in and they upgraded my room. The...
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would
recommend

Ms. Xavier T

(Singapore, Singapore)

Jul.01, 2014

"Classy and comfortable hotel right by the West Lake"
Classy and comfortable hotel right by the West Lake
I spent 2 nights in this hotel while in Hangzhou for business. First impressions were positive: lobby was bright and airy, and staff were friendly. The room was huge and luxuriously appointed...
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would
recommend

Ms. Michelle L

(Hong Kong)

May.28, 2014

"A pleasant experience with nothing to complain about"
A pleasant experience with nothing to complain about
Our stay was a pleasant one, facilitated by a number of very friendly and customer oriented members of the staff who were kind and responsive, and were prepared to walk an extra mile to offer...
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would
recommend

Ms. Wolfgang V

(Luneburg, Germany)

Jun.01, 2014

"Wonderful stay in Hangzhou"
Wonderful stay in Hangzhou
My wife and I were on a sightseeing trip to Hangzhou and spent three nights in the Wyndham Grand Plaza. It was one of the best hotel experiences we ever had. The staff was friendly, competent and...
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would
recommend

Ms. edges35

Jun.02, 2014

"Great Hotel"
Great Hotel
Our stay here at the WGPR was top notch. We had originally booked 2 rooms at another major hotel chain down the road but was not impressed with how dark and dirty the rooms were so we quickly called...
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would
recommend

Ms. mizmu

(Brooklyn, New York)

Jun.19, 2014

"Luxury, comfort, great service, terrific location."
Luxury, comfort, great service, terrific location.
Stayed for three nights for a special birthday getaway. The rooms were immaculate, comfortable, spacious and luxurious. Huge bathroom with separate tub and rainforest shower, great amenities. Free...
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would
recommend

Ms. nononsense2

(New Providence, New Jersey)

Jun.20, 2014

"Very nice hotel"
Very nice hotel
We stayed for one night. The room was luxurious. The bathroom was huge with rain shower. The staffs were very friendly. It's close to west lake, but not on the lake. The breakfast was very good. The...
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would
recommend

Ms. KYC-Duc

(The Netherlands)

Mar.20, 2012

"Outstanding in service and quality overall"
Outstanding in service and quality overall
This is certainly one of the best hotels I have ever stayed in, and I have been travelling quite a lot. Even for the relatively high Asian standards (I usually find hotels in Asia much better than...
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would
recommend

Ms. AL548

(Singapore, Singapore)

Mar.16, 2012

"Great Welcome"
Great Welcome
After arriving from Shanghai via a bullet train to Hangzhou station, the taxi area had a long queue and there was a massive jam on a Friday night on the streets of Hangzhou. Our taxi driver did not...
  • Value for Money
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