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Reviews of Portman Ritz-Carlton Shanghai, Shanghai

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Distance to

Shanghai Pudong International Airport

International Airport 59.90 km

Shanghai Railway Station

Railway Station 4.00 km

Shanghai Hongqiao Airport

Main Airport 14.00 km

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Hotels Reviews - Portman Ritz-Carlton Shanghai

  • 1376 West Road Nanjing.shanghai.china(Show Map)
  • Address in Local Language:上海市靜安區(qū)南京西路1376號(上海商城內)

Overall Satisfaction

From 128 Reviews

  • Value for Money
  • Location
  • Room Comfort
  • Service Quality
  • Food / Dining
  • Hotel Facilities

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would
recommend

Ms. Madchef p

(United States)

Jul.01, 2015

Overall Satisfaction
"Impressive"
Impressive
Stayed in this property for 3 nights and loved everyone of them. Right in the heart of Shanghai this lovely property has it all. Staff was very attentive and courteous. Hope to revisit soon...
  • Value for Money
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would
recommend

Ms. PitaRG

(San Pedro Garza Garcia, Mexico)

Jul.01, 2015

Overall Satisfaction
"A Ritz-carlton experience"
A Ritz-carlton experience
There is no surprise here, it's a standard Ritz-carlton experience, which means great hotel, great location, great staff, cleans and spacious rooms and everything you can expect from a Ritz-carlton...
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would
recommend

Ms. James G

(Washington Dc, District Of Columbia)

Jun.12, 2015

Overall Satisfaction
"Almost Excellent"
Almost Excellent
Ritz Carlton it a 5 star marque that should be faultless -- the Portman Ritz Carlton falls short, but the staff made genuine efforts to address shortcomings when asked. A stained lampshade...
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would
recommend

Ms. Fun-w-Dick-and-Jane

(Delaware)

Jun.19, 2015

Overall Satisfaction
"Good Start to Viking Cruise!"
Good Start to Viking Cruise!
Had a nice 2-night stay at the start of a Viking Tour from Shanghai to Beijing via a Yangtze Cruise form Wuhan to Chongqing. Hotel is beautiful, well-located, comfortable, with a good breakfast...
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would
recommend

Ms. rhmuir

(Apollo Beach, Florida)

Jun.05, 2015

Overall Satisfaction
"Almost excellent"
Almost excellent
Lovely hotel with wonderful interior design. We stayed 3 nights. Everyone very friendly however we had a safe that would not work. We tried twice to have it fixed and they attempted to fix it twice...
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would
recommend

Ms. R S

(Milwaukee)

Jun.06, 2015

Overall Satisfaction
"A visit to Shanghai"
A visit to Shanghai
A beautiful hotel, with a great location. Wonderful place to walk around and shop. Could not have asked for a better location. Walk out the front door and go down an escalator and you are in a big...
  • Value for Money
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would
recommend

Ms. Sarah T

(Singapore, Singapore)

Jun.06, 2015

Overall Satisfaction
"Great location and comfortable abode"
Great location and comfortable abode
Stayed there for a whole week for the ILTM show. The hotel was lovely which made living out of a suitcase bearable for an entire week. Location was excellent plenty of food and malls around the...
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would
recommend

Ms. Akiko N

(Minato-ku, Tokyo, Japan)

Jun.06, 2015

Overall Satisfaction
"Very good hotel for leisure and business"
Very good hotel for leisure and business
I used this hotel for my business in Shanghai. Good location for leisure, too. Just 3 minutes walking to 靜安寺 station of the subway. I went to the some offices to have meeting by subway L2. Just 15...
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would
recommend

Ms. sabineangel

(Singapore, Singapore)

Jun.07, 2015

Overall Satisfaction
"Portman Shanghai"
Portman Shanghai
Great hotel! Nice location and central.. About 15 minutes taxi to Bund. I visited a few good restaurants that are within walking distance. There's branded boutiques everywhere on each corner so if...
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would
recommend

Ms. mariperondi

(Sao Paulo, SP)

May.25, 2015

Overall Satisfaction
"Not what I was expecting"
Not what I was expecting
I was expecting much more from a Ritz Carlton Hotel. First, the rooms are okay and the breakfast is a mess. Long lines for everything, missing food all the time, a lot of bureaucracy and papers to...
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